Privacy Policy

Last updated: August 20, 2026

This Privacy Policy describes how Calculator v/Lone H la Cour (“we,” “us,” “our,” or the “Company”) collects, uses, stores, shares and protects personal information when you visit, use, make a purchase from, or otherwise interact with our Shopify online store and related services.

Please read this Privacy Policy carefully before using our online store or providing personal information.

1. Company Information

The business responsible for operating the online store and processing personal information is:

Business name: Calculator v/Lone H la Cour
CVR number: 27295304
P-number: 1010035046

Registered address:
Asgård 23
3600 Frederikssund
Denmark

For the purposes of applicable data protection laws, Calculator v/Lone H la Cour generally acts as the data controller for personal information processed in connection with our online store, except where a third-party service provider acts as an independent controller.

2. Scope of This Privacy Policy

This Privacy Policy applies when you:

• Visit or browse our online store;

• Create or manage a customer account;

• Place or manage an order;

• Purchase products;

• Make a payment;

• Request a return, refund or exchange;

• Contact Customer Service;

• Subscribe to marketing communications;

• Participate in promotions or surveys;

• Submit product reviews or other content;

• Interact with our advertisements; or

• Otherwise use our online store or related services.

Our website, online store, customer service functions and related services are collectively referred to as the “Services.”

This Privacy Policy does not necessarily apply to independent third-party websites or services linked from our online store.

3. Personal Information We Collect

The personal information we collect depends on how you interact with the Services.

3.1 Identity and Contact Information

We may collect information including:

• Full name;

• Billing address;

• Shipping address;

• Postal code;

• City;

• Country or region;

• Email address;

• Telephone number; and

• Other contact information you voluntarily provide.

3.2 Account Information

If customer accounts are available, we may collect:

• Account name;

• Email address;

• Login credentials;

• Saved addresses;

• Account preferences;

• Communication preferences; and

• Order history.

You are responsible for keeping your account credentials confidential and should not share your password with others.

3.3 Order and Transaction Information

When you make or manage a purchase, we may process:

• Products ordered;

• Order number;

• Product quantity;

• Product model or variation;

• Purchase price;

• Order status;

• Shipping status;

• Delivery information;

• Return information;

• Exchange information;

• Refund information; and

• Communications concerning your transaction.

3.4 Payment Information

Depending on the payment method used, payment-related information may include:

• Payment method;

• Payment status;

• Billing information;

• Transaction identifiers;

• Partial payment information;

• Refund status; and

• Other information necessary to complete or verify a transaction.

Payment information may be processed directly by Shopify, banks, payment processors or other authorized payment providers.

We may not receive or store complete payment card details where those details are processed directly by a payment provider.

3.5 Customer Service Information

When you contact us, we may collect:

• Your name;

• Contact information;

• Order number;

• Product information;

• Photographs;

• Videos;

• Return or refund reasons;

• Complaint details;

• Messages sent to us; and

• Records of our responses.

Please do not send passwords, full payment credentials or other unnecessary sensitive information when contacting us.

3.6 Device and Technical Information

When you access the Services, certain technical information may be collected automatically, including:

• IP address;

• Browser type;

• Browser language;

• Device type;

• Device identifiers;

• Operating system;

• Network information;

• Pages viewed;

• Date and time of access;

• Referring website;

• Session information;

• Click and navigation information;

• Cookie identifiers;

• Approximate location derived from IP address; and

• Website performance or error information.

3.7 Marketing and Preference Information

Where applicable, we may collect:

• Marketing preferences;

• Product interests;

• Products viewed or purchased;

• Advertising interactions;

• Promotional participation;

• Survey responses; and

• Customer satisfaction information.

3.8 Information You Submit

Information you voluntarily provide may include:

• Product reviews;

• Comments;

• Photographs;

• Videos;

• Product questions;

• Return requests;

• Complaints;

• Feedback; and

• Other customer-generated content.

4. How We Collect Personal Information

We may collect personal information in several ways.

4.1 Information You Provide Directly

We collect information when you:

• Complete a form;

• Create an account;

• Place an order;

• Enter billing or shipping information;

• Contact us;

• Request a return or refund;

• Subscribe to communications;

• Participate in a promotion or survey; or

• Otherwise submit information to us.

4.2 Information Collected Automatically

Information may be collected automatically using technologies such as:

• Cookies;

• Pixels;

• Tags;

• Server logs;

• Local storage;

• Analytics tools;

• Device identifiers; and

• Similar technologies.

4.3 Information From Service Providers

We may receive relevant information from providers that assist us with:

• Shopify store hosting;

• Payment processing;

• Order fulfilment;

• Shipping and delivery;

• Warehousing;

• Fraud prevention;

• Customer support;

• Analytics;

• Advertising;

• Communications; and

• Technical services.

5. How We Use Personal Information

We may process personal information for the following purposes.

Providing and Operating the Services

We may use information to:

• Operate and maintain our online store;

• Create and manage customer accounts;

• Process and confirm orders;

• Process payments;

• Arrange fulfilment and delivery;

• Provide shipping or tracking information;

• Communicate about orders;

• Process returns, exchanges and refunds;

• Respond to customer enquiries;

• Provide product support; and

• Complete requested transactions.

Improving Our Services

We may use information to:

• Understand how customers use our online store;

• Improve navigation;

• Improve product offerings;

• Improve customer service;

• Analyze website performance;

• Resolve technical problems; and

• Develop or improve features and Services.

Security and Fraud Prevention

We may process information to:

• Verify transactions;

• Protect customer accounts;

• Detect suspicious activity;

• Prevent fraudulent orders;

• Prevent unauthorized payments;

• Protect website security;

• Investigate misuse of the Services; and

• Protect our customers, business and service providers.

Marketing and Advertising

Where permitted by applicable law, we may use personal information to:

• Send promotional communications;

• Inform you about products or offers;

• Measure marketing performance;

• Understand customer interests;

• Personalize marketing content; and

• Display relevant advertising.

Where consent is legally required, we will request appropriate consent before carrying out relevant marketing or advertising activities.

You may withdraw consent or unsubscribe from promotional communications at any time using the method provided in the relevant communication.

Legal and Compliance Purposes

We may process information when necessary to:

• Comply with applicable laws;

• Meet accounting obligations;

• Meet tax requirements;

• Meet consumer protection requirements;

• Respond to lawful government requests;

• Comply with court orders;

• Prevent fraud;

• Resolve disputes;

• Establish or defend legal claims; and

• Enforce our agreements and policies.

6. Legal Bases for Processing

Where the General Data Protection Regulation (“GDPR”), European Economic Area data protection rules or other laws requiring a legal basis apply, we may rely on one or more of the following grounds.

6.1 Performance of a Contract

Processing may be necessary to:

• Accept and process your order;

• Receive or verify payment;

• Deliver products;

• Provide customer support;

• Process returns and refunds; and

• Perform other obligations arising from your purchase.

6.2 Legal Obligation

We may process or retain personal information where necessary to comply with:

• Tax obligations;

• Accounting requirements;

• Consumer protection laws;

• Fraud prevention requirements;

• Regulatory obligations; and

• Other applicable legal requirements.

6.3 Legitimate Interests

Where permitted by law, we may process information for legitimate business interests including:

• Preventing fraud;

• Securing our online store;

• Improving our Services;

• Managing customer relationships;

• Responding to enquiries;

• Understanding business performance; and

• Protecting or defending legal rights.

When relying on legitimate interests, we consider whether our interests are outweighed by your rights and freedoms.

6.4 Consent

Where required, we may rely on your consent for activities such as:

• Sending certain marketing communications;

• Using non-essential cookies;

• Personalized advertising; and

• Other optional processing activities.

You may withdraw consent at any time.

Withdrawal of consent does not affect processing that lawfully occurred before consent was withdrawn.

7. Shopify

Our online store is powered by Shopify.

Shopify provides the e-commerce infrastructure used to operate the online store, process transactions and provide related technical services.

Information you submit through our store may therefore be transmitted to or processed by Shopify and its authorized service providers.

Shopify may process certain information independently in accordance with its own terms, privacy notices and legal obligations.

Personal information may also be processed in countries outside your country of residence as part of Shopify's global infrastructure.

Where required, appropriate safeguards will be used for international transfers of personal information.

8. Sharing Personal Information

We may share personal information where reasonably necessary to operate the Services.

Shopify and Technology Providers

We may share relevant information with Shopify and providers that host, operate, maintain or secure our online store.

Payment Providers

Payment information may be shared with:

• Payment processors;

• Banks;

• Card networks;

• Payment service providers; and

• Fraud prevention providers.

Shipping and Fulfilment Providers

To deliver your order, we may share relevant information with:

• Warehouses;

• Fulfilment partners;

• Shipping companies;

• Postal operators;

• Couriers; and

• Delivery tracking providers.

Information shared may include:

• Recipient name;

• Shipping address;

• Postal code;

• Telephone number;

• Email address;

• Order reference;

• Parcel details; and

• Delivery instructions.

Customer Service Providers

Information may be shared with third parties assisting us with:

• Customer enquiries;

• Technical support;

• Complaint handling;

• Returns; and

• Refunds.

Analytics, Advertising and Marketing Providers

Where legally permitted, information may be shared with providers assisting us with:

• Website analytics;

• Advertising measurement;

• Marketing campaigns;

• Customer communications; and

• Website optimization.

Where legally required, advertising or marketing-related processing will only take place after appropriate consent has been obtained.

Professional Advisers

We may disclose information to:

• Accountants;

• Auditors;

• Lawyers;

• Insurers; and

• Other professional advisers

where reasonably necessary.

Authorities and Legal Requirements

We may disclose personal information where necessary to:

• Comply with applicable law;

• Respond to a court order;

• Respond to a lawful government request;

• Assist law enforcement;

• Prevent fraud;

• Protect our legal rights; or

• Protect the rights or safety of other persons.

Business Transactions

If our business is involved in a restructuring, merger, acquisition, financing, insolvency or transfer of business assets, relevant personal information may be disclosed as part of the transaction where permitted by law.

9. Sale of Personal Information

We do not sell customer personal information to third-party advertisers in the ordinary meaning of selling personal information for monetary consideration.

Certain advertising or analytics activities may nevertheless be considered “sharing,” “targeted advertising” or similar processing under particular privacy laws.

Where applicable, we will provide the controls or rights required by law.

10. Cookies and Similar Technologies

Our Shopify store and service providers may use cookies and similar technologies.

Cookies may be used to:

• Keep the online store functioning;

• Maintain your shopping cart;

• Remember account sessions;

• Save preferences;

• Support checkout;

• Protect website security;

• Prevent fraud;

• Measure website traffic;

• Analyze customer behavior;

• Improve website performance;

• Measure marketing campaigns; and

• Provide relevant advertising where permitted.

Essential Cookies

Essential cookies support functions such as:

• Shopping cart management;

• Login;

• Checkout;

• Payment processing;

• Security; and

• Fraud prevention.

These cookies may be necessary for the website to function properly.

Analytics Cookies

Analytics technologies may help us understand:

• How customers use the website;

• Which pages are visited;

• How users navigate the store; and

• How website performance can be improved.

Advertising Cookies

Advertising technologies may be used to:

• Measure advertising effectiveness;

• Understand customer interests; and

• Provide more relevant advertising.

Where legally required, non-essential cookies will only be used after consent has been obtained.

You may manage cookies through available website cookie controls or your browser settings.

Disabling certain cookies may affect website functionality.

11. Marketing Communications

Where permitted by law, we may send promotional communications when:

• You have provided consent;

• We have another lawful basis to do so; and

• You have not opted out.

You may stop receiving marketing communications by:

• Selecting the unsubscribe option in a promotional communication; or

• Adjusting available communication preferences.

Communications necessary for:

• Order confirmation;

• Payment;

• Shipping;

• Delivery;

• Returns;

• Refunds;

• Account administration; or

• Security

are service communications rather than promotional communications and may still be sent where necessary.

12. International Data Transfers

Some of our service providers may process personal information outside Denmark or the European Economic Area.

This may include:

• Shopify;

• Cloud hosting providers;

• Payment processors;

• Analytics providers;

• Advertising providers; and

• Other technology providers.

Where personal information is transferred outside the EEA and applicable law requires safeguards, we will rely on an appropriate legal transfer mechanism.

Depending on the circumstances, safeguards may include:

• An adequacy decision;

• Standard contractual clauses;

• Other approved contractual protections;

• Technical and organizational safeguards; or

• Another lawful transfer mechanism.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or where required by applicable law.

Retention periods may depend on:

• The duration of your customer relationship;

• Order fulfilment requirements;

• Delivery requirements;

• Returns and refund periods;

• Warranty or product support obligations;

• Accounting requirements;

• Tax obligations;

• Fraud prevention requirements;

• Legal limitation periods;

• Dispute resolution; and

• The need to establish or defend legal claims.

When information is no longer required, we may:

• Delete it;

• Anonymize it; or

• Restrict further processing

where appropriate.

14. Security of Personal Information

We use reasonable technical, organizational and administrative safeguards designed to protect personal information against:

• Unauthorized access;

• Accidental loss;

• Unlawful disclosure;

• Unauthorized alteration;

• Destruction;

• Misuse; and

• Unauthorized processing.

Security measures may include:

• Access restrictions;

• Account authentication;

• Secure hosting;

• Encryption where appropriate;

• Fraud monitoring;

• Security controls; and

• Controlled access by authorized service providers.

However, no online system, electronic storage system or internet transmission can be guaranteed to be completely secure.

You should take reasonable precautions to protect your own account information.

15. Customer Responsibilities

You should:

• Provide accurate information;

• Keep account information current;

• Protect your password;

• Avoid sharing login credentials;

• Use secure devices and networks where reasonably possible;

• Provide accurate delivery information; and

• Contact us promptly if you suspect unauthorized account activity.

16. Children's Privacy

Our Services are intended for customers who are legally able to enter into purchase contracts.

We do not knowingly collect personal information from children in violation of applicable law.

Where a minor is permitted to use the Services, appropriate parental or guardian authorization may be required.

If we become aware that personal information has been provided by a child without appropriate authorization, we may delete or restrict that information where required by law.

17. Your Data Protection Rights

Depending on your location and applicable law, you may have rights including the right to:

• Request access to your personal information;

• Request correction of inaccurate information;

• Request completion of incomplete information;

• Request deletion of personal information;

• Request restriction of processing;

• Object to certain processing;

• Object to direct marketing;

• Request portability of eligible information;

• Withdraw consent; and

• Submit a complaint to a competent data protection supervisory authority.

These rights are not absolute and may be subject to legal conditions or exceptions.

For example, we may need to retain certain information to:

• Complete a transaction;

• Meet accounting requirements;

• Meet tax obligations;

• Prevent fraud;

• Resolve disputes; or

• Establish or defend legal claims.

18. Right to Object to Direct Marketing

You may object to the processing of your personal information for direct marketing purposes at any time.

After receiving a valid objection, we will stop using the relevant information for direct marketing as required by applicable law.

19. How to Exercise Your Privacy Rights

To exercise a privacy or data protection right, you may send a written request to:

Calculator v/Lone H la Cour
Asgård 23
3600 Frederikssund
Denmark

Your request should include sufficient information to allow us to identify and process the request.

This may include:

• Your full name;

• Contact details associated with your account or order;

• Order number where relevant;

• A clear description of your request; and

• Information reasonably necessary to verify your identity.

We may request additional information where necessary to confirm your identity and protect personal information from unauthorized disclosure.

We will respond within the period required by applicable law.

20. Privacy Complaints

If you have concerns about how we process your personal information, you may submit a written complaint to:

Calculator v/Lone H la Cour
Asgård 23
3600 Frederikssund
Denmark

Where applicable, you may also have the right to submit a complaint to a competent data protection supervisory authority.

As the business is established in Denmark, the relevant Danish data protection supervisory authority may also be competent depending on the circumstances.

Submitting a complaint directly to us does not affect any other legal rights available to you.

21. Third-Party Websites

Our online store may contain links to websites, applications or services operated by third parties.

We do not control the privacy, security or content practices of independent third parties.

When you leave our online store, information you provide may be governed by the third party's own:

• Privacy policy;

• Cookie policy;

• Terms of service; and

• Security practices.

We recommend reviewing those policies before providing personal information to an external service.

The inclusion of an external link does not necessarily mean that we endorse or control the third party.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time because of:

• Changes in applicable laws;

• Regulatory guidance;

• Changes to Shopify or other service providers;

• Changes to payment or delivery systems;

• Changes to cookies or analytics tools;

• Security developments; or

• Changes to our business operations.

The current version will be published on our online store.

The “Last updated” date at the beginning of this Privacy Policy indicates when the latest version became effective.

Where required by law, material changes may also be communicated through an appropriate method.

23. Contact and Business Information

For questions concerning this Privacy Policy or the exercise of applicable privacy rights, written correspondence may be sent to:

Calculator v/Lone H la Cour

CVR number: 27295304
P-number: 1010035046

Registered address:
Asgård 23
3600 Frederikssund
Denmark