Contact Information

Last updated: August 20, 2026

If you have questions regarding our products, orders, payments, shipping, returns, refunds or other matters relating to our Services, you may contact us using the official business information below.

Company Details

Business name: Calculator v/Lone H la Cour
CVR number: 27295304
P-number: 1010035046

Registered Business Address

Calculator v/Lone H la Cour
Asgård 23
3600 Frederikssund
Denmark

Order and Delivery Inquiries

For questions concerning:

• Order status;

• Shipping;

• Delivery;

• Shipment tracking;

• Incorrect products;

• Missing products; or

• Damaged parcels,

please include sufficient information to identify your order when contacting us.

Where applicable, this may include:

• Your full name;

• Order number;

• Delivery address;

• Contact details used when placing the order; and

• A brief description of the issue.

Providing complete information will help us identify the relevant order and handle your inquiry more efficiently.

Returns and Refunds

Before returning any product, please review our Return and Refund Policy and obtain the applicable return instructions.

Important: Our registered business address is not automatically the designated return-processing address.

Do not send a return directly to the registered business address unless the return instructions provided for your order specifically confirm that address.

Returns sent to an incorrect or unauthorized location may result in processing delays.

Damaged, Defective or Incorrect Products

If you receive a product that is:

• Damaged;

• Defective;

• Incorrect;

• Missing components; or

• Otherwise not in conformity with your order,

please report the issue as soon as reasonably possible.

You may be asked to provide:

• Your order number;

• A description of the issue;

• Photographs of the product;

• Photographs of the outer packaging;

• A photograph of the shipping label; and

• A video showing the issue where reasonably necessary.

Please retain the original product and packaging until the matter has been reviewed.

Any applicable statutory consumer rights remain unaffected.

Privacy and Data Protection Requests

If you wish to exercise a privacy or data protection right, including a request relating to:

• Access to personal information;

• Correction of inaccurate personal information;

• Deletion of eligible personal information;

• Restriction of processing;

• Objection to processing; or

• Other applicable data protection rights,

written correspondence may be sent to:

Calculator v/Lone H la Cour
Asgård 23
3600 Frederikssund
Denmark

Please clearly describe your request and provide sufficient information for us to identify the relevant account, transaction or personal information.

We may request additional information where reasonably necessary to verify your identity and protect personal information from unauthorized disclosure.

Please review our Privacy Policy for additional information.

Complaints

If you wish to submit a complaint concerning an order, product or our Services, your correspondence should include, where applicable:

• Your full name;

• Order number;

• A clear description of the issue;

• The resolution you are requesting; and

• Relevant photographs, documents or other supporting information.

Submitting a complaint does not affect any statutory consumer rights available to you.

Official Business Information

Calculator v/Lone H la Cour

CVR number: 27295304
P-number: 1010035046

Registered address:
Asgård 23
3600 Frederikssund
Denmark